Multi-billion dollar Concord Energy is one of South East Asia’s leaders in the trading of crude oil and refined products. Singapore-based, it also has operations in the Middle East, Europe, North and West Africa. Concord is the exclusive supplier of crude oil and petroleum products to the Port Dickson refinery in Malaysia, and is currently building a 1.2million cubic meter crude oil and oil products storage facility in Fujairah, UAE. Other business interests include a crude oil exploration block in Indonesia, oil product storage in Indonesia, and the Dubai Mercantile Exchange.
Concord replaced its existing system, which was from a competing vendor with traditional software and associated costs. Concord chose AspectCTRM after recommendations from users at Singapore-based energy supplier Chemoil and Japanese trading firm Mitsubishi, both Aspect Enterprise Solutions clients. The benefits of the change very soon became apparent.
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